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Frequently Asked Questions
Submit a Support Request
 
 

Click here to use our new Helpdesk Ticket System for the FASTEST response. We now have 24/7 monitoring and support for tickets entered at this system. It is the primary location to get the fastest service possible from Jagfly Hosting. - Note that this login information is separate and distinct from your cPanel login info.

If you don't have your password and log in info for this site it can be reset at https://accounts2.jagflyhosting.com/LostPassword.php. Password reset info will go to the email address on file where you get your Jagfly Hosting invoices. If you require support for a domain but your email address is not the same as the email address on file for billing and invoices, just create a new account for yourself and open a help desk ticket as described below.

Once logged in, go to the "Help and Info" menu, and then click "Support System". Then, just click "Open new Ticket" and follow the prompts.

If you can no longer access your website/email or the Jagfly Hosting site, it is likely that someone at your location failed logging into one of our services too many times and was blocked access as a suspected hacking attempt. If this is the case and you can not reach the ticketing system, please email support at jagfly hosting dot com
(). Be sure to include the domain name of the account you need help with, and a detailed explanation of your issue so that we can start working on a solution for you as quickly as possible.

Thank you!
Jagfly Hosting